Privacy Policy
Last Updated: 2026
Balance Life Solutions ("we," "us," "our," or "Company") operates the website balancelifesolutions.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related content, functionality, and services offered on or through the Site.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs). Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, phone number, and other contact details you voluntarily provide when registering or contacting us.
- Technical Information: IP address, browser type, operating system, device identifier, and device type.
- Cookies and Tracking Technologies: Cookies, web beacons, pixels, and similar tracking technologies to monitor your activity on our Site.
- Usage Data: Pages visited, time spent on pages, links clicked, search queries, and other interactions with our Site.
- Referral Information: Data relating to affiliate links and casino promotions you access through our Site.
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Site and services.
- To conduct analytics and understand how users interact with our Site.
- To track affiliate commissions and verify casino referrals.
- To enhance user experience and optimize Site functionality.
- To send newsletters, promotional content, and updates (with your consent).
- To comply with legal obligations and prevent fraudulent activity.
- To respond to your inquiries and customer service requests.
Cookie Policy
Our Site uses cookies to enhance your experience. We use the following types:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Track user behavior and Site performance.
- Affiliate Tracking Cookies: Monitor referrals and attribute commissions to casino partners.
- Marketing Cookies: Enable targeted advertising and retargeting across platforms.
You can control cookies through your browser settings and opt out of non-essential cookies at any time. Please note that disabling cookies may affect Site functionality. Third-party cookie management tools and opt-out mechanisms are also available through industry platforms.
Third-Party Links
Our Site contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external sites. When you click on casino links or affiliate promotions, you leave our Site and enter third-party platforms governed by their own privacy policies.
We strongly encourage you to review the privacy policies of any third-party website before providing personal information or engaging in gambling activities. We do not control, endorse, or assume liability for third-party content or conduct.
Your Rights
Under Australian privacy law, you have the right to:
- Access personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information (subject to legal obligations).
- Opt out of marketing communications at any time.
- Lodge a privacy complaint with the Office of the Australian Information Commissioner (OAIC).
To exercise these rights, contact us using the details below.
Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Analytics and usage data are typically retained for up to 24 months. Affiliate tracking data is retained in accordance with our agreement terms with casino partners. You may request deletion of your data at any time, subject to legal retention requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or lodge a complaint, please contact us:
Email: [email protected]
Website: balancelifesolutions.com
If you are not satisfied with our response to your privacy complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.